Terms of Service
Last updated: October 20, 2026
1. Introduction
Welcome to Clientrue. These Terms of Service govern your access to and use of the Clientrue platform provided by TrueThinks Ltd. By accessing or using our Service, you agree to be bound by these Terms.
2. Account Registration
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Keep your password secure and confidential
- Be responsible for all activities under your account
3. Service Description
Clientrue is a cloud-based customer relationship management platform that enables businesses to manage contacts, track sales opportunities, create marketing campaigns, and generate reports.
4. Acceptable Use
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Send spam or unsolicited communications
- Upload malicious software or code
5. Customer Data
You retain all rights to your customer data. By using the Service, you grant us a limited licence to process your data solely to provide the Service. We process data in accordance with UK GDPR, EU GDPR, and KVKK.
6. Termination
You may terminate your account at any time. We may suspend or terminate your access if you breach these Terms, payment is overdue, or as required by law.
7. Governing Law
These Terms are governed by the laws of England and Wales. EU consumers may bring proceedings in their country of residence. Turkish users may bring proceedings in Turkish courts where required by KVKK.
Privacy Policy
Last updated: October 20, 2026
1. Introduction
TrueThinks Ltd is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Clientrue platform.
2. Compliance
- UK General Data Protection Regulation (UK GDPR)
- EU General Data Protection Regulation (EU GDPR)
- Turkish Personal Data Protection Law (KVKK)
3. Data We Collect
We collect the following types of personal data:
- Identity data: Name, username, title
- Contact data: Email, telephone, address
- Business data: Company name, job title
- Technical data: IP address, browser type, device info
4. How We Use Your Data
We use your personal data to:
- Provide and maintain our CRM platform
- Process transactions and send related information
- Send administrative messages and security alerts
- Analyse usage patterns to improve user experience
5. Your Rights
Under applicable data protection laws, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data
- Portability: Receive your data in a machine-readable format
6. Data Security
We implement appropriate technical and organisational measures to protect your data, including encryption, access controls, and regular security assessments.
7. Contact Us
For questions about this Privacy Policy, please contact us at [email protected] or TrueThinks Ltd, 128 City Road, London EC1V 2NX, United Kingdom.